Our Price Match Guarantee

At Home & RV, we’re committed to offering the best value in the market. If you find a lower advertised price on the same product, we’ll match it.

This policy outlines the terms and conditions of our Price Match Guarantee.

What’s Eligible for Price Matching

To qualify, the competitor’s offer must meet all of the following:

  • Identical Product
    The item must match in brand, model number, specifications, and condition.

  • In Stock
    The competitor must have the item available for immediate purchase and delivery.

  • Publicly Advertised
    The lower price must be clearly visible on an Australian retailer’s website or published catalogue.

  • Australian Retailers Only
    The business must be ABN-registered and GST-compliant. International and grey-import sellers are not eligible.

What Are the Exclusions?

The following offers and situations are excluded from our Price Match Guarantee:

  • Cashback, bonus item, bulk purchase, or quantity-limited promotions

  • Pricing that includes delivery or installation services

  • Offers not available to the general public (e.g. trade, special event, club or membership pricing)

  • Clearance, seconds, refurbished, ex-demo or display stock

  • Products sold via third-party sellers on marketplaces, auctions or classified sites (e.g. eBay, Amazon, Gumtree)

  • Grey market products or those shipped directly from an overseas distributor

  • Obvious pricing errors or misprints

  • Pricing set significantly below RRP or typical market value

How to Request a Price Match

Before completing your purchase:

  1. Email/Call at sales@nce.com.au - 1300 366 024

  2. Include a screenshot or direct link to the competitor’s advertised price and availability

  3. Our team will review your request and respond promptly

If approved, we’ll send you a custom discount or checkout link.

Additional Terms

  • Price match requests must be submitted before purchase

  • Offer valid for retail customers only (excludes trade accounts)

  • We reserve the right to verify competitor pricing, stock availability, and legitimacy

  • Requests may be declined if they do not meet the outlined conditions or are made in bad faith 

Why We Offer This Guarantee

We stand behind our products and pricing. This guarantee ensures you’re getting a great deal every time you shop with us — without compromising on quality or service.

 

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