Shipping & Delivery

Dispatch Times

Due to the volume of orders we handle daily, it may take up to 3 business days for orders to be dispatched.


Small items: delivered by Australia Post eParcel

eParcel – items that weigh 25kg or less, or measure less than 1 metre long

How it works:

Each parcel carries a barcoded address label, which is scanned at several points during the delivery process.
This will usually happen the evening your parcel is dispatched or early next day.

Your eParcel number is included in your shipping confirmation email. To track your order just enter your eParcel number into the website

The local parcel contractor in your area will deliver your parcel and on delivery a signature is required.
If no one is at the delivery address to receive the parcel, a card will be left advising that the parcel can be collected from the nearest post office.

Expected delivery times Australia:

2-6 days Australia wide (from date of dispatch)

*Please note that deliveries to WA may take 4-10 days in transit once dispatched


Larger items: delivered by BlueStar

BlueStar – items that weigh up to 25kg (and over)

How it works:

BlueStar offer fast deliveries from our door to yours.

Each parcel is assigned a unique code, which you will be emailed to be used to track the parcel throughout the delivery process.

Under OH&S Restrictions, a single driver cannot carry any single item over 25kgs, over 1m3, or over 2.4 meters. Items larger than these restrictions require two man delivery. This can be negotiated amongst consumer and retailer, to arrange delivery charges and times.

Expected delivery times Australia:

3-7 days Australia wide (from date of dispatch)

Deliveries to WA and NT may take 4-10 days in transit once dispatched